Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to NapGo™. The terms “we,” “us,” and “our” refer to NapGo™.

NapGo™ operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services.

These terms and conditions, together with any policies referenced here (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information about your legal rights, warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and acknowledge our Privacy Policy.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you have reached the legal age of majority in your state or jurisdiction of residence.

To use certain Services or make a purchase, you may need to provide information such as your email address, billing address, payment details, and shipping address.

You represent that all information you provide is accurate, current, and complete.

You are responsible for keeping your login credentials secure and for all activity associated with your account.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products as accurately as possible.

However, product colors and appearance may vary slightly depending on your device, screen, and display settings.

Product descriptions may be updated at any time without prior notice.

We reserve the right to limit available quantities or discontinue any product.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.

NapGo™ reserves the right to accept or decline an order for a legitimate reason.

Your order is not accepted until it has been confirmed and your payment has been successfully processed.

Please review your order information carefully before completing your purchase.

Returns and exchanges are subject to our Refund Policy.

SECTION 4 — PRICING AND BILLING

Prices, discounts, and promotions may change without notice.

The price that applies to your purchase is the price displayed when you place your order.

Unless otherwise stated, additional taxes, shipping charges, customs duties, or import fees may apply, depending on the destination.

You agree to provide current, complete, and accurate purchase and payment information.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates.

Delays may occur due to shipping carriers, customs processing, periods of high demand, or other circumstances beyond our control.

We will make reasonable efforts to help you track your order and resolve delivery issues.

Nothing in this section limits any rights you may have under applicable law regarding delayed or undelivered orders.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services include text, images, designs, videos, graphics, logos, trade names, and other content owned by NapGo™, its licensors, or other authorized rights holders. This content is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use this content for commercial purposes without prior authorization.

NapGo™’s name, logos, designs, and other brand elements may not be used without prior written permission.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools or services offered by third parties.

Your use of these tools is subject to the respective providers’ terms.

We do not necessarily control these tools and, to the extent permitted by applicable law, are not responsible for their operation when they are managed exclusively by third parties.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

To the extent permitted by applicable law, NapGo™ is not responsible for the content, policies, security, or operation of those websites.

We recommend reviewing their terms and policies before making a purchase or providing personal information.

SECTION 9 — OUR RELATIONSHIP WITH SHOPIFY

NapGo™ uses Shopify technology to provide the Services.

Purchases made through our store are transactions directly between you and NapGo™.

Shopify is not the seller of the products purchased through our store and is not responsible for the transactions between you and NapGo™.

SECTION 10 — PRIVACY POLICY

The personal information we collect is handled as described in our Privacy Policy.

Because our store is hosted on Shopify, Shopify may also collect and process certain information related to your access to and use of the Services.

Please review our Privacy Policy for more information.

SECTION 11 — COMMENTS AND REVIEWS

If you post, submit, or otherwise provide comments, suggestions, reviews, or other content, you grant us a license to use that content in connection with our Services and business activities, to the extent permitted by applicable law.

You represent that you have the necessary rights to the content you submit.

You must not post content that is unlawful, abusive, defamatory, misleading, or infringes another party’s rights.

We may moderate or remove content that violates these Terms. Nothing in these Terms prohibits honest reviews or other communications protected by applicable law.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions.
  • Prices.
  • Promotions.
  • Availability.
  • Shipping charges.
  • Delivery estimates.

We reserve the right to correct this information as needed, subject to applicable law.

SECTION 13 — PROHIBITED USES

You may not use our Services to:

  • Engage in unlawful activities.
  • Infringe intellectual property rights.
  • Submit fraudulent or misleading content.
  • Harass, threaten, or harm others.
  • Introduce viruses, malware, or other malicious code.
  • Gain unauthorized access to our systems.
  • Unlawfully collect other people’s personal information.
  • Interfere with the security features of our Services.

SECTION 14 — AGENTS AND AUTOMATED SYSTEMS

Any use of automated systems, agents, or artificial intelligence tools to interact with our Services must respect our technical and security measures.

We reserve the right to limit or block automated systems that negatively affect the operation, security, or availability of the Services.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services if you violate these Terms or when necessary to protect our rights or the rights of others.

Provisions that, by their nature, should survive termination will remain in effect.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information provided through our Services is intended for general informational purposes.

Unless expressly stated otherwise or required by applicable law, the Services are provided on an “as available” basis.

Nothing in these Terms limits any rights or warranties you are entitled to under applicable consumer protection laws.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, NapGo™ will not be liable for indirect, incidental, or consequential damages arising from your use of the Services where such exclusions are legally permitted.

This section does not exclude or limit liability that cannot legally be excluded or limited.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for damages, losses, or claims arising from your unlawful use of the Services or your violation of these Terms.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The invalidity or unenforceability of one provision will not affect the remaining provisions.

SECTION 20 — ENTIRE AGREEMENT

These Terms, together with our published policies, constitute the agreement governing your use of the Services.

Our failure to exercise or enforce a right does not constitute a waiver of that right.

SECTION 21 — ASSIGNMENT

Where legally required, you may not transfer your rights or obligations under these Terms without our prior consent.

NapGo™ may transfer its rights or obligations where permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms are governed by the applicable laws of the jurisdiction in which NapGo™ is established, subject to any mandatory consumer protections that apply in your state or jurisdiction of residence.

Nothing in these Terms deprives U.S. customers of rights or protections that cannot be waived under applicable federal or state law.

SECTION 23 — HEADINGS

The headings in these Terms are provided for convenience only and do not affect their interpretation.

SECTION 24 — CHANGES TO THESE TERMS

You can review the most current version of these Terms on this page.

We may update these Terms as needed for legal, operational, or business reasons.

When changes are material, we will provide notice as required by applicable law.

SECTION 25 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at:

NapGo™
hellonapgo@gmail.com